It might be just me, my misperception, or the fact that I haven’t quite understood yet what “support” means in this country (I think it might be arguable if it means anything at all). But I have the feeling that ISPs in the UK have no clue what they are doing! Let’s hope they don’t do that on purpose…
When I moved in a year ago, there wasn’t a broadband connection in this house, but there was a phone line — with BT apparently. So I went for the option, which I hoped would be the quickest (in terms of getting connected): BT. 8meg sounded ok to me, and I didn’t want to use 3G all the time (although I had a lot of traffic allowance on my contract).
